Anadomo CRM

A custom-built CRM for the Anadomo group of construction companies in Thessaloniki. The platform centralises every renovation project — from first client contact through offers, contracts, appointments, payments, and final delivery — in a single source of truth. Built as a fast, single-page web app on top of a clean API backend, it gives managers a live, top-down view of company operations and gives every team member the context they need, without digging through email threads or shared drives.

Renovation projects are long-running, document-heavy, and involve a constantly shifting cast of clients, consultants, and trades. The Anadomo team needed a tool that turned that complexity into clarity — at a glance.

Complex project lifecycle

Each renovation moves through many stages — offers, contracts, appointments, installments, on-site visits. Every stage produces its own documents and tasks.

Task delegation

Teams needed a clear way to assign and follow up on responsibilities across consultants and trades.

Status tracking

Managers needed to see each project's current stage at a glance — without chasing people.

Collaboration

Consultants and support staff needed a single place to coordinate, share updates, and stay in sync.

Financial oversight

Installment payments needed to be tracked alongside the project record — not in a separate spreadsheet.

Scalability

The system had to grow with the company — new project types, new roles, new reports — without rewrites.

A modular CRM organised around the project lifecycle. Status-driven workflows, a unified record per project, role-based access, in-app mentions, and live integration with the wider Anadomo digital ecosystem.

Project Lifecycle at a Glance

Each project carries a clear status — offer sent, contract signed, in progress, completed — visible everywhere
Unified record per project: client, property, appointments, offers, contracts, installments — all in one place
Integrated installment tracking — payments live alongside the project, not in a parallel spreadsheet
Property locations pinned on the map so site visits can be planned at a glance

Task Delegation & Mentions

In-app mentions assign work to colleagues with full context attached
Notifications keep the team aligned on next steps without email overhead
Every task tied back to a specific project, client, or document

Roles & Permissions

Consultants see their own projects, tasks, and clients — focused on what they own
Managers see their team's portfolio and can step in where needed
Admins get the full company-wide view, with control over users, settings, and reports

Timeline & Reporting

Visual, status-driven timeline view shows where every project stands
Reports for pending, ongoing, and completed projects — filtered by team, period, or status
Exportable data for executive review and ad-hoc analysis

Ecosystem Integration

Bridges directly into the Anadomo Quotation platform — offers move into the CRM as part of the project record
Syncs with the wider Anadomo digital ecosystem so client data stays consistent across tools
Designed to extend — new modules plug into the same lifecycle without rework

Clear visibility on every project, faster team coordination, tighter financial control, and a real-time company-wide view for management.

Clear visibility — project status visible at every stage, for everyone who needs to see it
Better collaboration — mentions and roles improve accountability and teamwork
Financial control — installment tracking keeps payments visible alongside the project
Executive oversight — admins get a real-time, company-wide view of operations
Future-ready — modular structure makes new modules and reports straightforward to add

Laravel · PHP 8.3Vue.js · Single-page appREST API architectureToken-based authenticationRole-based access controlGoogle Maps integrationIn-app mentions & notificationsDocument & PDF handlingExcel exportStatus-driven workflowsMariaDB · MySQLCRM ecosystem integration

// Outcome

Anadomo CRM is the operational backbone of the Anadomo group — a project management ecosystem built specifically for renovation workflows. By combining status-driven project tracking, in-app collaboration, financial monitoring, and role-based access, it gives the Anadomo team complete control and visibility over every project, from the first conversation with a client to the signed-off final contract.

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